以下是外贸展会常被问的问题及其回答的完整列表：
产品的包装可以改成我们自己的设计吗？
- Yes, we can customize the packaging design according to your requirements to align with your brand image.
可以先提供一个样品让我们测试一下吗？
- Certainly, we provide samples for testing. Please let us know which product you're interested in, and we'll arrange for a sample to be sent to you promptly.
我们已经有另外一个供应商，为什么要选择你们？
- Our quality and customer service enjoy a good reputation in the market, and we offer more flexible cooperation methods and competitive pricing.
你们的产品价格比其他厂家贵，为什么？
- We use high-quality materials and provide superior after-sales service, making our products more cost-effective in the long run.
你们的公司和工厂在哪里？
- Our company is based in [city, country], and our factory is located in [city/province, country].
你们的产品是否可以提供 OEM 服务？
- Yes, we provide OEM services including branding and design customization.
你们的产品是否可以提供批发价格？
- For bulk orders, we offer competitive wholesale pricing. Please contact us directly for detailed information.
这个样品颜色/尺寸/材质与我们要求的不一致。
- If the sample does not meet your expectations, we apologize and will strive to adjust it to ensure future orders meet your needs.
你们有没有其他的产品可以推荐给我们？
- We have various product lines and can recommend the most suitable products based on your requirements.
最小起订量是多少？
- The MOQ varies depending on the product. Please inquire about the specific MOQ for each item.
生产一批订单需要多长时间？
- Typically, it takes [X] weeks from placing an order to delivery, depending on the order size.
你们接受哪些付款方式？
- We accept wire transfers, letters of credit, and other international payment methods.
对于大批量订单，你们提供折扣吗？
- For bulk orders, we can offer discounts. Please consult our sales representative for details.
质量控制过程是怎样的？
- We have a strict quality inspection process to ensure every product meets high standards.
你们能保证产品质量吗？
- Yes, we guarantee the quality of our products and provide corresponding warranty services.
你们的产品有哪些认证？
- Our products have international certifications such as CE, ISO, etc.
付款条款是什么？
- Payment terms are usually 30% advance payment and 70% before shipment.
收到订单后多久发货？
- After receiving the order, it typically takes [X] days to prepare for shipping.
你们提供运输保险吗？
- Yes, we can provide shipping insurance.
你们如何处理退货或换货？
- For defective products, we offer free returns or exchanges.
你们的产品提供什么样的保修？
- We provide a limited warranty for [X] years on our products.
订单中是否有隐藏费用？
- No, all fees are included in our quotes.
我可以参观你们的工厂吗？
- You are welcome to visit our factory; please make an appointment in advance.
你们的标准包装解决方案是什么？
- We offer standard packaging solutions and support customized packaging.
你们有产品目录或宣传册吗？
- Yes, we can provide you with the latest product catalogs or brochures.
你们如何确保准时交货？
- We ensure timely delivery through efficient production management and logistics coordination.
你们关于知识产权的政策是什么？
- We respect intellectual property rights and strictly adhere to relevant laws and regulations.
你们可以提供以前客户的推荐信吗？
- Yes, we can provide references from some of our clients.
你们的生产能力是多少？
- Our annual production capacity is [X] units, depending on the product.
你们有展示厅我可以看产品吗？
- Yes, we have a showroom in [location] where you can view our products.
你们如何处理客户投诉？
- We have a dedicated customer service team to handle feedback promptly.
你们的退换货政策是什么？
- For non-defective goods, applications for returns must be made within [X] days of receipt.
你们为产品提供技术支持吗？
- Yes, our technical team can provide installation guidance and technical support.
你们可以处理紧急订单吗？
- Depending on the situation, we can try to expedite urgent orders. Customers are responsible for paying customs duties and taxes at the destination country.
你们关于关税和税款的政策是什么？
- Yes, we regularly launch promotional activities. Please follow our website or social media for updates.
你们现在有什么促销或折扣活动吗？
- The lead time for custom orders is [X] weeks, depending on complexity.
请注意，某些回答中包含了占位符（如 [X] 或 [city, country]），这些需要根据具体情况进行替换。
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